Professional Experience
- Centennial Bank / Home BancShares – Credit Risk Management Specialist II | Credit Operations Specialist | Escrow Specialist I — February 2021 – Present
• Monitor and reconcile hazard and wind insurance policies to ensure proper collateral protection.
• Work with a team of specialists in adhering to bank policies, risk procedures, and federal compliance.
• Utilize solid and related lending systems to investigate and strengthen operational workflows.
• Communicate with lenders regarding Reg B compliance, adverse-action notices, and underwriting exceptions.
• Maintain accuracy and timeliness in a high-volume, compliance-driven environment.
• Demonstrate proficiency in credit, lending, and loan servicing platforms while adapting to evolving corporate requirements.